Terms of Service

Effective Date: February 24, 2026

These Terms of Service ("Terms") govern your access to and use of the Kice platform available at kice.app and my.kice.app (collectively, the "Service"), operated by Veezio Solutions s.r.o., a company incorporated under the laws of the Czech Republic, with its registered office at Nové sady 988/2, 602 00 Brno-střed, Czech Republic ("Company", "we", "us", or "our").

By creating an account or otherwise using the Service, you ("User", "you", or "your") agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

  • "Account" means the user account you create to access the Service.
  • "Content" means any data, text, files, images, or other materials you upload, submit, or transmit through the Service.
  • "Workspace" means the shared organizational environment within the Service where team members collaborate on projects.
  • "Subscription" means a paid recurring plan that provides access to premium features of the Service.
  • "Client Data" means information about your clients that you enter into the Service for invoicing purposes (e.g., names, addresses, tax IDs).
  • "Third-Party Integration" means any external service connected to your Account, including but not limited to GitHub, GitLab, Bitbucket, Google, and Stripe.

2. Eligibility

You must be at least 16 years of age to use the Service. If you are under the age of majority in your jurisdiction, you must have the consent of a parent or legal guardian. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration & Security

To use the Service, you must create an Account using your email address and a password, or by authenticating through a supported third-party provider (Google or GitHub). You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security and confidentiality of your login credentials.
  • Notify us immediately at support@kice.app of any unauthorized access to your Account.
  • Accept responsibility for all activities that occur under your Account.

We reserve the right to suspend or terminate any Account that we reasonably believe has been compromised.

4. License & Acceptable Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes. You agree not to:

  • Copy, modify, distribute, sell, lease, or create derivative works of the Service or any part thereof.
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Use the Service for any unlawful, harmful, fraudulent, or abusive purpose.
  • Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or related systems.
  • Use automated scripts, bots, or scrapers to access the Service without our prior written consent.
  • Upload Content that is defamatory, obscene, infringing, or otherwise objectionable.
  • Resell, sublicense, or provide the Service to third parties as a managed service without our prior written consent.

5. Workspaces & Team Collaboration

Kice allows you to create Workspaces and invite team members. The Workspace owner ("Admin") is responsible for:

  • Managing team member access, permissions, and roles within the Workspace.
  • Ensuring that all team members comply with these Terms.
  • All Content and activity within the Workspace, including Content uploaded by team members.

Removing a team member from a Workspace does not automatically delete their contributions (tasks, time entries, comments, files). The Admin may manage or delete such Content as needed.

6. Subscriptions, Payments & Billing

6.1 Free Tier

The Service offers a free tier for teams of up to 10 members. Features and limits of the free tier may change at our discretion with reasonable prior notice.

6.2 Paid Subscriptions

Paid Subscriptions are billed through Stripe on a recurring basis (monthly or annually, depending on the plan you select). By subscribing, you authorize Stripe to charge your designated payment method at the start of each billing cycle.

6.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your Subscription at any time from your Account settings.

6.4 Price Changes

We may change Subscription pricing with at least 30 days' prior notice. Price changes take effect at the start of your next billing cycle after the notice period.

6.5 Refunds

Payments are generally non-refundable. However, if you believe you have been charged in error, contact us at support@kice.app within 14 days of the charge, and we will review your request in good faith. Refund requests from EU consumers will be handled in accordance with applicable consumer protection laws.

7. Third-Party Integrations

7.1 Git Integrations

The Service allows you to connect GitHub, GitLab, or Bitbucket accounts. When you authorize a Git integration, we access and store repository metadata, pull requests, and commit information to provide project management features. We do not access or store your source code. Your use of these integrations is also governed by the respective provider's terms of service. You may revoke access at any time from your Account settings or the third-party provider's settings.

7.2 Authentication Providers

If you sign in with Google or GitHub, we receive basic profile information (name and email) as permitted by your authorization. We do not receive or store your password from these providers.

7.3 Payment Provider

Payments are processed by Stripe. We do not collect, store, or have access to your full credit card or bank account numbers. All payment data is handled directly by Stripe in accordance with Stripe's Privacy Policy.

7.4 General

The Service may integrate with or link to other third-party services. We are not responsible for the content, policies, or practices of any third-party service. Your use of third-party services is at your own risk.

8. Your Content & Data

8.1 Ownership

You retain all rights in and to your Content. By uploading Content to the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and transmit your Content solely as necessary to provide and improve the Service.

8.2 Client Data

You may enter Client Data (names, email addresses, company names, phone numbers, addresses, and tax IDs) to generate invoices. You represent and warrant that you have obtained any necessary consent or legal basis to provide this data to us, and that such use complies with applicable privacy and data protection laws.

8.3 File Uploads

Files uploaded through the Service are stored on our infrastructure. You are responsible for maintaining your own backups. We take reasonable measures to protect your files but do not guarantee against loss or corruption.

8.4 Data Export

You may export your data at any time through the features provided in the Service. Upon account deletion, we will remove your data from active systems in accordance with our Privacy Policy.

9. Invoicing Features

The Service includes invoicing functionality that allows you to generate invoices based on tracked time and project data. You acknowledge that:

  • Invoices generated by the Service are tools for your convenience. You are solely responsible for ensuring their accuracy, compliance with applicable tax laws, and timely delivery to your clients.
  • The Service does not provide tax, legal, or accounting advice. You should consult qualified professionals regarding your invoicing and tax obligations.
  • We are not a party to any transaction between you and your clients and bear no responsibility for payment collection, disputes, or non-payment.

10. Privacy & Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, share, and protect your personal data. By using the Service, you acknowledge that you have read and understood the Privacy Policy.

11. Intellectual Property

The Service, including its software, design, logos, trademarks, and all related content, is owned by Veezio Solutions s.r.o. or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited license described in Section 4.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free.
  • The results obtained from the Service will be accurate or reliable.
  • Any defects in the Service will be corrected.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VEEZIO SOLUTIONS S.R.O., ITS DIRECTORS, EMPLOYEES, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100).

14. Indemnification

You agree to indemnify, defend, and hold harmless Veezio Solutions s.r.o. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your Content or Client Data, including any claim that such data infringes the rights of a third party.
  • Your violation of any applicable law or regulation.

15. Suspension & Termination

15.1 By You

You may delete your Account at any time from your Account settings. Upon deletion, your personal data will be removed from active systems in accordance with our Privacy Policy. Active Subscriptions must be cancelled separately before account deletion; deleting your Account does not automatically trigger a refund for any remaining Subscription period.

15.2 By Us

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe that:

  • You have violated these Terms.
  • Your use poses a security risk to the Service or other users.
  • We are required to do so by law.

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including Sections 8.1, 11, 12, 13, 14, and 17) shall survive.

16. EU Users — Mandatory Consumer Rights

If you are located in the European Union or the European Economic Area, nothing in these Terms shall limit or exclude any mandatory rights you have under applicable consumer protection laws, including but not limited to Directive 2011/83/EU (Consumer Rights Directive). In the event of a conflict between these Terms and mandatory local law, the mandatory local law shall prevail.

17. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law principles.

Before initiating any formal proceedings, you agree to first contact us at support@kice.app and attempt to resolve the dispute informally for at least 30 days.

If the dispute cannot be resolved informally, any legal proceedings shall be brought exclusively before the competent courts at Nové sady 988/2, 602 00 Brno-střed, Czech Republic.

18. Severability & Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Veezio Solutions s.r.o. regarding the Service and supersede all prior agreements, understandings, or representations, whether written or oral.

21. Contact

If you have any questions about these Terms, please contact us at:

Veezio Solutions s.r.o.

Nové sady 988/2, 602 00 Brno-střed, Czech Republic

support@kice.app